Know what
you’re signing up for.
Comeback is digital study software operated by Joshua Anthony Gallant · sole trader · ABN 23 158 652 684. These terms were updated on 13 November 2026. By using the service you agree to these terms and acknowledge the privacy notice.
Using the service
Use Comeback for personal learning and revision. You must be at least 13 to create an account. If you are under 18, ask a parent or guardian before buying a plan. Keep your account private. Do not share or resell an account, automate bulk generation, submit unlawful material or upload anything you lack permission to use. Follow the academic integrity and AI rules that apply to your assessment. Comeback does not complete assessed submissions on your behalf.
AI questions & feedback
AI questions, explanations, transcriptions and feedback can contain mistakes. Check answers against your teaching material, and check photo transcripts before confirming them. A separate automated question check improves screening but does not establish correctness. Feedback is formative and cannot determine official marks, admission, certification or academic outcomes. Original example papers and AI practice are not official past papers.
Prices, allowances & delivery
The final AUD prices and allowances are shown on the plan page and before payment. The current operator is not GST-registered and GST is not charged. Plus and Max are recurring monthly subscriptions. Exam Pass and the Plus member Exam upgrade are one-off purchases lasting 30 days after confirmed payment, with no automatic renewal. The Exam upgrade raises allowances to the Exam total and does not create a second stacked allowance; normal Plus billing continues. Allowances do not roll over. Each fresh exam question counts as a question. Reviews cover up to 1,500 response words and 8,000 characters. Saved practice and PDF exports may be reused without further AI calls.
Paid access starts after Stripe confirms payment and the account is updated. A payment return page alone does not prove payment. Temporary service, request-rate and spending limits can apply. A failed AI request does not use your successful-generation allowance. Repeated failed requests can be paused to control upstream costs. If a material service problem prevents you receiving what you paid for, contact us for a remedy.
Cancellation
Use My account → Manage billing to cancel Plus or Max before the next renewal. Cancellation stops future renewals, with access ordinarily continuing to the end of the paid period. If the portal is unavailable, contact support for assistance. Exam Pass expires automatically; it does not cancel an existing Plus subscription. Deleting study data or signing out does not cancel billing.
Refunds & Australian consumer rights
Contact support with the email on your account and a description of the problem. We assess refunds and other remedies according to the circumstances and applicable law. Nothing in these terms excludes, restricts or replaces rights or guarantees that cannot lawfully be excluded, including under the Australian Consumer Law. We do not impose a blanket “no refunds” policy. A chargeback or suspected payment misuse may temporarily suspend paid access while the account is reviewed.
Your content & changes
You retain your rights in your content and authorise the processing needed to provide the features you request. This does not give us ownership of your course material or permission to publish it. We may update these terms or offers prospectively. Material changes to a recurring paid plan will be notified before they apply, with an opportunity to cancel before renewal. These terms do not limit any mandatory rights under the laws that apply to you.
Contact
Support email is being activated. Paid purchases remain unavailable until a working support contact is published.